Healthcare · 2025 · Brand · Campaign · Merch

A concierge platform,
made warm.

Wellnest is the concierge software for senior care facilities. We built the identity from the ground up and carried it through campaign, environment, and merch.

The work

Wellnest came to us with a strong product and a softer ask. The concierge platform sits inside facilities, on tablets in residents' rooms and at admin desks, and the brand needed to feel as approachable as the experience itself. We built the identity around handcrafted illustration, a quiet violet, and a tone that respects who the platform is actually for. From there, the brand carried out into print, environment, and the small things staff hold every day.

The scope
01 Brand identity, from zero
02 Print and out-of-home campaign
03 Merchandise system
Campaign

Where screens
feel like windows.

Two lines, one feeling. The campaign frames the platform as the bridge it actually is, between residents and the people they care about. Built to live across street posters, billboards, and full-building murals.

Wellnest 'Empowering independence. Enriching connection.' mural on a downtown brick building
Wellnest billboard run on a streetside fence with three campaign panels
Wellnest 'Where screens feel like windows.' poster, illustration of a woman by a window
Merchandise

The brand
in hand.

Small surfaces matter. The merch line carries the same restraint and warmth as the campaign, designed for the staff and admins who live inside the platform every day.

Wellnest branded water bottle in soft directional light

The platform sits inside the room. The brand had to feel like it belonged there, not above it. That's the line we drew, and held.