The reviews app

MOZART REVIEWS

Collect feedback at every location, invite customers to leave a Google review, and reply to every one with a draft written for you. One dashboard for all of it.

Reviews grown Replies drafted Every location, one view
The app

This is what your team opens.

A review lands, MOZART AI drafts the reply, and a person on your team approves it. The whole loop on one screen, for every location you run.

Why it matters

Most reviews happen without you in the room.

A resident's family checks Google before they ever call. One unhappy review can sit at the top for months. And the happy customers, the ones who would write something kind, walk out and forget. Across ten locations, nobody is watching all of it at once.

How it works

From the front desk
to Google.

Put a QR code at the front desk. MOZART Reviews takes it from there.

01 Collect

Ask at the right moment.

Every location gets its own review page behind a QR code. Print it for the front desk, drop it in the discharge folder, add it to the welcome email. A guest taps, leaves a review on Google, and you have a signal you never had before.

02 Reply

Answer every review in your voice.

MOZART AI drafts a reply for each Google review, ready in seconds. You read it, change a word if you want, and post. For healthcare teams the draft already knows the rules: no names, no care details, nothing that crosses a HIPAA line.

03 Analyze

See it all in one view.

Average rating, response rate, where the trend is heading, which location needs attention this week. Every facility on one screen, updated as reviews land.

What's inside

Everything the
system does.

Built into one place your team already checks. No new logins for the front desk, no spreadsheet to keep up.

Per-location review pages

A branded page and QR code for every facility, ready to print or share.

Private feedback inbox

Give customers a way to send feedback straight to your team. Mark items new, in progress, or resolved, and keep notes your team can see.

MOZART AI replies with guardrails

Drafts written in your tone, with HIPAA-aware limits built in for healthcare clients.

Google sync

Your public reviews pull in automatically, and replies post back to Google from one place.

Multi-location dashboard

Ratings, response rates, and trends for every facility, side by side.

Managed by MOZART

Or hand the whole
thing to us.

Prefer it done for you? Our team runs the app on your behalf, grows the proof, answers in your voice, and keeps every profile and listing telling the same story.

Hands-on responses

Prefer not to touch it? Our team answers every review in your voice, within a business day, with an escalation path for the hard ones.

Full Google Business Profile management Coming soon

We run the whole profile for every location. Photos, posts, hours, categories, and Q&A, all kept accurate so the listing works as hard as the website.

Listings accuracy

One name, one address, everywhere. Directories, maps, and care platforms kept in sync.

Monthly reporting

Ratings, volume, and sentiment per location in a scorecard leadership reads in a minute.

Who it's for

Built for operators running more than one front door.

Senior living, skilled nursing, multi-site medical, and real estate teams use MOZART Reviews to hold a high rating across every location without a full-time reputation manager. Your Google connection stays encrypted, and replies only go out when a person says go.

Questions

Good to know.

How do customers leave a review?

They scan a QR code or tap a link that opens your location's review page, then leave their review on Google.

Does MOZART AI post replies on its own?

MOZART AI never posts on its own. It writes the draft, a person on your team reads it, and they post it. Nothing goes live without approval.

Is it safe for healthcare?

Yes. Reply drafts for healthcare clients are written to avoid names, treatment details, and anything that would confirm someone was a patient.

How is it priced?

Per location, per month. Turn it on for the facilities you want and adjust any time. Inquire for current pricing.

Want to see it on your locations?

We'll set up MOZART Reviews for your facilities and walk you through the dashboard with your own Google data.